Reopening FAQs

The SLC is only available to currently enrolled Ryerson students by reservation only. The SLC will remain closed to walk-ins and guests at this time.

Everyone entering the SLC will need:

Hours of operation for reservations are as follows:
Monday – Friday – 8AM-11PM
Last Entry: 10PM

Saturday & Sunday – Closed

If you have any accessibility concerns regarding our booking system or navigating the SLC at this time please email us as slchelp@ryerson.ca

All guests must stay 2 meters apart at all times and keep elevator use to two people per elevator. We are asking that all students maintain physical distancing within the SLC. If you are conversing with another student we ask that you keep your mask on and keep the recommended 2 meter distance between you. Find more information on physical distancing while on campus here.

Not following SLC guidelines may result in a suspension of your booking access.

Please do your part to keep the SLC a safe space.

Stay tuned for updates here and on our Instagram @ryersonslc, we will provide more information as we have it.

Thank you for your understanding as we continue to navigate this complex time.

FAQs

Ryerson remains committed to a healthy campus and your wellbeing is our first priority. If you’re entering select campus buildings this semester, you’ll see Ryerson has implemented many health and safety measures across campus. The SLC has made many changes to provide a safe study environment for those whose home is not suitable for study and online classes.

We know there is a lot of new information to take in! For the latest up to date information follow us on Instagram @ryersonslc.

What days will the SLC be open and what are the hours?

Hours of operation for reservations are as follows:
Monday – Friday – 8AM-11PM
Last Entry: 10PM

Saturday & Sunday – Closed

Can we just drop in?

In order to visit the SLC, students must book a reservation through our internal booking system or have an appointment booked through Academic Accommodation Support (AAS) or the Centre for Student Development and Counselling (CSDC).

Students can access the Ryerson University Isaac Olowolafe Jr. Digital Media Experience Lab (DME) by appointment through the Ryerson University Library.

To discourage gathering, events will not be taking place at the SLC during this time. The SLC is prioritizing the space to be a safe and secure study environment.

Our booking system allows us to keep track of who is in the building, when they are in the building, and where they were located. This information is crucial for contact tracing as well as informing our cleaning staff on the highest priority touch points to clean throughout the day. Booking a space also allows us to regulate the amount of students booking at once, which helps keep traffic down — this keeps everyone safe.

How do we book a reservation?

Reservation will be made online here. They must be made with your Ryerson log-in. Desks will be available to be booked on floors 3, 5, 7, and 8. Available desks will be marked with a green plus sign.

You can book a desk up to 5 days in advance. Each student will be given 25 bookable hours per week. You may divide those hours within the week in a way that works best for you. CGWRs can be booked for a maximum of 3 hours per day per student.

Collaborative & Group Work Rooms (CGWRs) will be made available at a 50% capacity. CGWR reservations must be made by one individual on behalf of the group. In Skedda (our online booking platform) there will be an information field asking for up to 1 additional name (for 4 person CGWRs) or 3 additional names (for 8 person CGWRs). This indicates the number of people authorized to study with you in the CGWR during the time it is reserved. CGWRs can be booked for a maximum of 3 hours per day per student.

Please note the 7th floor Graduate Study Space will remain only available to Ryerson graduate students. Upon arrival undergraduate students will not be able to access this space using their OneCards, we ask that you book a desk outside of the indicated ‘Grad Space’ when booking on the 7th floor.

If you are a Graduate Student and wish to book a desk in the 7th floor Graduate Study Space, please ask your program to contact the OneCard Office on your behalf to ensure you have access to this part of the SLC.

Reservations must be made before arriving at the SLC. 

When you arrive at the SLC you must have your Ryerson OneCard and your successful Ryerson Safe App COVID-19 screening or provide the time and room booking for your appointment with Academic Accommodation Support (AAS) or the Centre for Student Development and Counselling (CSDC).

Do I have to have my OneCard? Where do I get a OneCard?

This semester the SLC will only be open to those with a OneCard. You must have your physical OneCard to gain entry into the building. A photo of your OneCard will not be accepted.

The SLC is operating at a reduced capacity. We are prioritizing Ryerson students. Your OneCard is the best way to quickly identify that you are a student at Ryerson while also confirming your identification for your reservation.

New students need to apply for their OneCard online here.

Where do I check in?

When you arrive at the SLC the far left two doors will be marked with entrance signs. There may be a line and we ask that you line up 2 meters apart. If there is not a line, you will need to tap your OneCard to enter the building.

If you need to use the accessibility door you will enter using the far right accessibility door by tapping your OneCard. To help create an efficient and smooth check-in experience for everyone, we ask that only those who need the accessibility door use this door.

Multiple check-in desks will be located on the first floor. Each student must check in showing their OneCard and successful Ryerson Safe App COVID-19 screening or provide their appointment time and room number before accessing the rest of the building. 

Follow the signs,  floor decals, and staff members when arriving.

If you have any accessibility concerns or questions regarding the entrance, the check-in process, our booking system, or finding your desk please contact us at slchelp@ryerson.ca

Will they check our temperatures?

Temperatures will not be taken at the SLC. You will be asked to self assess via the Reyrson Safe App whether you are experiencing any potential symptoms as well as if you have had contact with anyone who tested positive or traveled outside of Canada in the last two weeks. You will be expected to answer honestly and to the best of your ability.

Will masks be mandatory?

Masks must be worn properly, covering the nose and mouth, while inside the SLC. This is the best way to keep our community safe.  An individual may temporarily and briefly remove a mask or face covering when necessary to take a bite of food or a sip of a drink. We ask that between bites and sips you replace your mask, keeping your mask on whenever possible. If you don’t have a mask we will provide you with one.  

This is in alignment with Ryerson’s Mask Policy and the City of Toronto Bylaw.

All guests must stay 2 meters apart at all times and keep elevator use to two people per elevator. We are asking that all students maintain physical distancing within the SLC. If you are conversing with another student we ask that you keep your mask on and keep the recommended 2 meter distance between you.

Please help us keep the SLC a safe place for students by respecting these guidelines.

If you are able to wear a mask and choose not to, here is what to expect:

An SLC staff member will talk with you and remind you of our guidelines.

If you are seen again without your mask you will be reminded a second time.

A third time will result in being asked to leave the SLC for the remainder of the day.

You can continue to book at the SLC, however if you continue to choose not to comply we may have to remove your booking privileges in the future. We can only operate if we all do our part.

Is Starbucks open?

Starbucks will reopen on September 7th.
Hours will be:
Monday to Friday | 8 AM to 3 PM

Can we access the library or the RCC/KERR/JORG?

The 2nd floor doors to the Library will be closed. Access to the Library will be through Victoria Laneway. The Ryerson University Library will be operating separately from the SLC. 

All on-site Ryerson University Library services will be by appointment only. You can keep up to date with the library on their Instagram @ryersonulibrary.

Will Learning Support (SLLS) be open?

Student Life & Learning Support will continue to operate online. You can contact the SLLS front desk at slls@ryerson.ca and stay up to date by following their instagram @ryersonslls.

The 4th floor will not be available for students to study on.

Will there be common space?

The 6th floor will not be included in booking options, however students are able to move to the 6th floor for a change of scenery, to take a phone call, speak with a louder voice, or stretch their legs. We expect students to maintain physical distance and continue wearing their mask while on this floor.

Will bathrooms be open?

All bathrooms in the building will be open for use by Ryerson community members with a study space reservation. They have been approved at a capacity of 1 person per washroom, we ask that you respect this capacity limit and wait if a washroom is in use.

Can we use the charging stations?

Charging stations will be available for use, we recommend washing or sanitizing your hands after use of any common touchpoint.

Are the vending machines going to work?

Vending stations will be available for use, we recommend washing or sanitizing your hands after use of any common touchpoint.

Can we eat in the SLC?

An individual may temporarily and briefly remove a mask or face covering when necessary to take a bite of food or a sip of a drink. We ask that between bites and sips you replace your mask, keeping your mask on whenever possible. We recognize that snacks and hydration are key components to your health.

Can we leave and come back?

Students can leave and re-enter the building within your booked reservation time-block. You will need to check back in at the check in desk on your way into the building.

How do we contact the SLC if we need assistance or have questions?If you have any questions, or concerns we welcome you to contact us at slchelp@ryerson.ca or visit our headquarters on the 5th floor in room 516.

If you have a question that has not yet been answered you can contact us at slchelp@ryerson.ca or direct message the team on our Instagram @ryersonslc